FAQ’s

FAQs VIDEOS

What is the origin of W Vapes cannabis oil, and how is it made?

How long does the oil in a cartridge last?

How do W Vapes cartridges and batteries work?

FAQs
Where can I buy W Vapes?

You find a store near you by using our store locator here: http://wvapes.com/locator/

If your local provider does not carry W Vapes, ask them to contact us at: b2b@wvapes.com

to request samples or a product demonstration.

What makes W Vapes different?

W Vapes cares about its patients by providing the highest quality medicine in our convenient and safe devices. The metal and glass construction of our cartridges preserves the robust flavor of our premium cannabis oils and is completely safe under high temperatures. We use only supercritical CO2 for our extraction, and use zero additives making W Vapes the cleanest and safest vape cartridge available.

 

We ensure the quality and safety of our medicines through rigorous laboratory testing by our staff scientists and by a third-party laboratory. Our oils are also strain-specific, and we use a proprietary terpene separation process which enables us to preserve and reintroduce the original terpenes (extracted from the original flower, not food grade imitations) into our oils, creating a very robust and authentic strain-specific flavor experience. Our customer service also separates us. We are committed to providing our vendors and patients with quality medicine and support.

I’m a dispensary/delivery service, how can I stock W Vapes?

Prospective Collective Partners can start by emailing: b2b@wvapes.com

Why glass and metal?

Glass and metal are stable under extreme heat. They preserve the flavor and taste of our oil, without the threat of plastics leaching into the oil.

My vape isn’t working! What do I do?

One common issue is an inert or partially charged battery. Always make sure to keep your battery charged up to enjoy W Vapes to the fullest. We have some other trouble shooting tips that could help solve common technical issues (*We will discuss this further in the presentation*) If this doesn’t solve the problem, contact our customer service dept at info@wvapes.com or 877-929-5859 and we’ll make sure we get you a functioning vape ASAP.

My battery is blinking! What do I do?

This likely indicates a low charge or a lack of connectivity between your battery and the cartridge. Make sure your battery is fully charged. Try using a Qtip dipped in rubbing alcohol to clean the contact points of both the battery and the cartridge. Also, the push button batteries are 5 on/5 off, which means you press the button 5 times to turn it on, then hold down the button for vaping, and press it 5 times to turn it off when you are done.

.

How much does a W Vape cost?

Our products usually fall in the following ranges:

  • 500 MG Cartridge – $35-45
  • 300 MG Cartridge –  $25-35
  • Disposable Pen – $35-45
  • Push Button Battery – $15 – $20
  • Direct Inhale Battery (2 Pack) – $20 – $25
Can I refill my cartridge?

We do not recommend refilling the W Vapes cartridges. While it is possible to unscrew the top cap of the cartridge, the tight seal frequently results in broken glass. We suggest that you recycle the cartridges.

.

Disposable?! You mean I just throw this pen away!?

We have a recycling program! If you’d like to send in your W Vapes for responsible recycling,  

all you have to do is send them back to us at:

W Vapes

11054 Ventura Blvd. #385

Studio City, CA 91604

Hold on to your disposables or batteries until you have 10 items and we will even pay for the shipping back to us. Just email us at recycle@wvapes.com or call (877) 929-8589 to set up free return shipping.

.

How is the oil made?

We start with small batches of strain-specific, 100% pesticide-free cannabis. Supercritical CO2 is used for extraction of the plant material, which features our proprietary terpene separation process, allowing us to remove and preserve the natural terpenes prior to, and during the extraction process.

The cannabis extract is then purified and converted into premium cannabis oil, which concentrates the cannabinoids and removes plant waxes and lipids. Finally, we reintroduce just the right amount of the original strain-specific terpenes to give our cannabis oils that rich perfect flavor and provides the patient with an enjoyable, robust vaping experience.

Do you have any additives?

No, we don’t use any additives. Our oil is 100% pure cannabis oil.

Do you use flavoring?

We only use the natural terpenes that occur within the flower itself.

What are terpenes?

Terpenes are hydrocarbons that excrete from the essential oils of the flower and give them their scent and flavor profiles. Many of the medicinal benefits of cannabis are due to the specific terpenes in the various strains.

How strong is it?

We have a variety of potencies which you can find on the side of each box or in the lab results section of our webpage, wvapes.com. Generally our strains range from 60% – 90% total cannabinoids.

How long will a cartridge last?

Depending on how hard you draw, a W Vapes 500 mg cartridge will have around 150 puffs, a 300 mg cartridge will have around 100 puffs, and our Disposable Pens will have around 120 puffs.

Wicked or wickless?

Our cartridges feature a natural fiber double coil wicking system to give you a reliable and full vape every time.

Battery capacity and specs?

Direct Inhale Battery – 280 mAh and approximately 50 – 75 pulls

Push Button Battery – 350 mAh and approximately 100 – 125 pulls

What if I don’t like the vape? Can I return it?

Yes. Simply return the product to the vendor it was purchased from, as we refund our vendors in batch with each delivery.

Are you hiring?

If you would like to work for W Vapes, please write us at info@wvapes.com.